As a landlord, choosing the right property management agency is one of the most important decisions you’ll make. The right agency can save you time, reduce stress, and protect your investment. But the wrong one? That could cost you thousands. Here are 5 red flags to watch for when selecting a property management partner in Queensland:
- Poor Communication
If they’re hard to get a hold of before you sign up, expect worse after. Prompt, clear communication is key to managing tenancies, maintenance, and disputes. If they’re unresponsive now, imagine how your tenants will feel.
- Hidden or Vague Fees
Transparency is essential. Beware of agencies that gloss over their fee structures or avoid giving you a written quote. Ask for a full breakdown—including management fees, lease renewals, inspections, and tribunal representation.
- Overloaded Portfolios
Ask how many properties each manager looks after. If it’s more than 150, your property may not get the attention it needs. A stretched manager means rushed inspections, delayed maintenance, and frustrated tenants.
- Weak Property Marketing
Check out how they advertise other properties. Are the photos professional? Are the listings well-written and informative? If their current marketing looks outdated or lazy, your property may sit vacant longer than it should.
- No Local Area Expertise
A good property manager knows the local rental market inside and out. If they can’t tell you what similar properties are renting for, who the typical tenants are, or what features renters value—move on.
Final Thoughts
Don’t rush the decision. Interview a few agencies, ask for references, and trust your instincts. Your property manager should be a trusted partner—not a liability.
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